Delivery Policy

At Sastrería Web, we are committed to providing high quality services and meeting deadlines for the satisfaction of our customers. Below are the delivery policies applicable to our hosting services and modifications to the platforms and web pages.

Hosting Activation

1. Activation Period:
- Hosting activation will take place within 24 to 72 hours after payment confirmation.

2. Payment Confirmation:
- Hosting activation will begin once payment has been processed and confirmed. The customer will receive an email notification confirming receipt of payment and the start of the activation process.

3. Access Details:
- Once the hosting is activated, the client will receive access details by email, including the credentials necessary to manage their hosting account.

Making Modifications

1. Beginning Modifications:
- Modifications to the platforms and web pages requested by the client will be made once the hosting is active.

2. Modification Process:
- The Sastrería Web team will begin working on the requested modifications immediately after the hosting is activated. The time required to complete these modifications will depend on the complexity and scope of the modifications, and will be communicated to the client before starting the work.

3. Completion Notification:
- Upon completion of the modifications, the client will receive an email notification with details of the changes made and, if necessary, additional instructions for their management.

Additional Considerations

1. Technical Support:
- Sastrería Web offers ongoing technical support to resolve any issues or concerns that may arise during the hosting activation process and making changes.

2. Refunds and Cancellations:
- In the event of cancellation of the service prior to hosting activation, Sastrería Web's refund policies will apply. Full details of these policies are available on our website.

3. Communication:
- Communication with the client will be done primarily via email. Please ensure that the contact details provided are correct and up to date to avoid delays in notification and delivery of services.

At Sastrería Web, our goal is to ensure a smooth and satisfactory experience for our customers, providing high-quality services and meeting established delivery deadlines.

Effective date: February 2025

For any additional queries, please do not hesitate to contact our support team at info@sastreriaweb.com.